Common Questions and Concerns

Common questions and concerns answered about VERC Emergency Care, Specialty Care, and payment services.

Emergency Care

No appointment needed for pet emergencies.
All emergencies are triaged according to the severity of their medical condition.
Clients are encouraged to call prior to transport of sick or injured pets.
What to bring:
- Pet’s medical records, if available.
- Your identification.
- All current medications in their original labeled containers.
- If concern of poison or toxin ingestion, please bring all available packaging/containers of poison/toxin.

Specialty Care

Specialty consults are available by appointment only, Monday-Thursday, 8am- 4pm. Contact your veterinarian for a referral.
What to bring:
- Copy of your pet’s medical records (your veterinarian can send records prior to the appointment).
- All current medications in their original labeled containers.

Payment

Payment is due at time of service.
Accepted payment methods:
- Cash, personal checks, credit and debit

VERC does not offer financial assistance but does accept Care Credit and Scratch Pay.https://www.carecredit.com/apply/ https://scratchpay.com/

T.T.

Sep 15, 2023

"We have unfortunately had to visit 3 times- our poor fur baby had a freak accident impailing himself on a lawn ornament jumping in air to catch a ball, had a severe gi virus, and recently came in as bit by a neighborhood dog. The staff has always been very loving and gentle with him and the doctors and nurses and staff have been clinically excellent. His two surgical procedures have healed very well without any post op complications. They have called to follow up and see how he was doing. The front desk has always been very nice and patient. I am very grateful we have a top notch vet er in our area. I give them 5 stars!! Hopefully we won’t have to return but if we do i know my fur baby is in good hands!!"